Returns Policy
You may return most new, unopened items within 7 days of delivery for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Please send returns to:
Urban BullyParkela Markets441/601 Sunnyholt Road,Parkela. 2768NSWAUSTRALIA
Orders and Shipping
Please allow for upto 3 days handling time.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
International
When you place an from oustide Australia please allow around 2 weeks to treceive your product. In most cases our customers usually receive their order within a week however as a thumb rule we ldont like to overpromise and not deliver. We send via International Courier. We are not able to accept responsibility for charges incurred by recipient country customs or authorities.
National
From time to time customs or duties are levied on goods and your order may incur charges depending on factors that are beyond our control. We cannot be held accountable for these charges. We recommend our customers check with local authorities or legislation regarding what rules apply to your deliveries and orders.
You can reduce your shipping costs by collecting your parcels at any of the following selected locations across Australia:
ACT | |
CANBERRA | FYSHWICK, 2609 |
NSW |
|
ALBURY | ALBURY, 2640 |
ARMIDALE | ARMIDALE, 2350 |
BATEMANS BAY | BATEMANS BAY, 2536 |
BERKELEY VALE | GOSFORD, 2250 |
DUBBO | DUBBO, 2830 |
GLEN INNES | GLEN INNES, 2370 |
GOULBURN | GOULBURN, 2580 |
GUNNEDAH | GUNNEDAH, 2380 |
INVERELL | INVERELL, 2360 |
LISMORE | SOUTH LISMORE, 2480 |
MOREE | MOREE, 2400 |
MUSWELLBROOK | MUSWELLBROOK, 2333 |
NARRABRI | NARRABRI, 2390 |
NEWCASTLE | NEWCASTLE, 2300 |
NORTH WOLLONGONG | NORTH WOLLONGONG, 2500 |
NYNGAN | NYNGAN, 2825 |
ORANGE | ORANGE, 2800 |
PORT MACQUARIE | PORT MACQUARIE, 2444 |
SOUTH GRAFTON | SOUTH GRAFTON, 2460 |
SOUTH NOWRA | SOUTH NOWRA, 2541 |
SYDNEY | VILLAWOOD, 2163 |
SYDNEY | TAREN POINT, 2229 |
SYDNEY (MAX 25kg dead/cubic) | NORTH SYDNEY, 2060 |
SYDNEY (MAX 25kg dead/cubic) | CREMORNE, 2090 |
SYDNEY (MAX 25kg dead/cubic) | BELLA VISTA, 2153 |
TAMWORTH | TAMWORTH, 2340 |
TAREE | CHATHAM, 2430 |
TOORMINA | COFFS HARBOUR, 2450 |
WAGGA WAGGA | WAGGA WAGGA, 2650 |
NT |
|
ALICE SPRINGS | ALICE SPRINGS, 0870 |
DARWIN | DARWIN, 0800 |
QLD |
|
BRISBANE | PINKENBA, 4008 |
BRISBANE | CABOOLTURE, 4510 |
BRISBANE (MAX 25kg dead/cubic) | BRISBANE, 4000 |
BUNDABERG | BUNDABERG, 4670 |
CAIRNS | CAIRNS, 4870 |
GLADSTONE | SOUTH GLADSTONE, 4680 |
GOLD COAST | ARUNDEL, 4214 |
MACKAY | PAGET, 4740 |
MARYBOROUGH | MARYBOROUGH, 4650 |
MOUNT ISA | MOUNT ISA, 4825 |
SUNSHINE COAST | KUNDA PARK, 4556 |
TOOWOOMBA | TOOWOOMBA, 4350 |
TOWNSVILLE | GARBUTT, 4814 |
WEST IPSWICH | IPSWICH, 4305 |
SA |
|
ADELAIDE | KIDMAN PARK, 5025 |
BERRI | BERRI, 5343 |
CLARE | CLARE, 5453 |
KADINA | KADINA, 5554 |
MOUNT GAMBIER | MOUNT GAMBIER, 5290 |
PORT AUGUSTA | PORT AUGUSTA, 5700 |
PORT LINCOLN | PORT LINCOLN, 5606 |
PORT PIRIE | PORT PIRIE, 5540 |
WHYALLA | WHYALLA, 5600 |
TAS |
|
DEVONPORT | EAST DEVONPORT, 7310 |
HOBART | HOBART, 7000 |
LAUNCESTON | LAUNCESTON, 7250 |
VIC |
|
BALLARAT | MITCHELL PARK, 3355 |
EAST BENDIGO | EAST BENDIGO, 3550 |
GEELONG | LARA, 3212 |
GISBORNE | NEW GISBORNE, 3438 |
HORSHAM | HORSHAM, 3400 |
MELBOURNE | HOPPERS CROSSING, 3029 |
MELBOURNE | CAMPBELLFIELD, 3061 |
MELBOURNE | DANDENONG SOUTH, 3175 |
MELBOURNE (MAX 25kg dead/cubic) | HAWTHORN, 3122 |
MELBOURNE (MAX 25kg dead/cubic) | SOUTH MELBOURNE, 3205 |
MELBOURNE, COLLINS STREET (MAX 25kg dead/cubic) | MELBOURNE CBD, 3000 |
MELBOURNE, LITTLE COLLINS ST | MELBOURNE, 3000 |
MELBOURNE, ST KILDA ROAD (MAX 25kg dead/cubic) | MELBOURNE, 3004 |
MILDURA | MILDURA, 3500 |
SHEPPARTON EAST | SHEPPARTON EAST, 3631 |
TRARALGON | TRARALGON, 3844 |
WA |
|
ALBANY | ALBANY, 6330 |
BROOME | BROOME, 6725 |
CARNARVON | CARNARVON, 6701 |
DAVENPORT | BUNBURY, 6230 |
GERALDTON | GERALDTON, 6530 |
KALGOORLIE | WEST KALGOORLIE, 6430 |
KARRATHA | KARRATHA, 6714 |
KUNUNURRA | KUNUNURRA, 6743 |
NEWMAN | NEWMAN, 6753 |
PERTH | OSBORNE PARK, 6017 |
PERTH (MAX 25kg dead/cubic) | VICTORIA PARK, 6100 |
PERTH (MAX 25kg dead/cubic) | COCKBURN CENTRAL, 6164 |
PORT HEDLAND | PORT HEDLAND, 6721 |
TOM PRICE | TOM PRICE, 6751 |
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